As most of you now know that I am working in a call center. Lucky me, I am on the admin department so my work schedule is the regular day shift. As for me, I am required to go to work at 10 in the morning until 7 in the evening. I can sleep well at night. We work 24 by 7, so agents are transferred to different shifts every three months or so. That’s why some of them are having problems in coping up with their sleep. When they are already used to sleeping during day time, once they are moved to day shift again, they have a hard time getting sleep at night. Same goes with agents who are from day shift then would be moved to night shift. Maybe they need sleep aid so they can get a good rest and sleep when they need it.